Data & AssessmentHome Connection Portal ISI: Admin/TeachersSet or Reset a Parent's Access to the Parent Portal (for ISI Users)

Set or Reset a Parent's Access to the Parent Portal (for ISI Users)

This lesson will show you how to do either of the following:

- Set up a legal guardian's access to the Home Connection Parent Portal for his or her child.

- Reset a legal guardian's access to the Home Connection Parent Portal for his or her child, for cases where he or she has previously had access.

Where to Start

Where to Start

1. Click the Students tab near the top of your screen.

2. Under Contact Information, click Contacts.

Find a Student

Find a Student

1. Enter information about the student (for whom you want to reset the parents' portal access).

2. Click Search.

3. If the information you entered only applies to a single student, you will go straight to his or her contacts record (the next step in this lesson). Otherwise, you will see a list of applicable students like the one shown above and must find the name of the student for whom you want to set or reset the parents' portal access, and click on his or her name.

Legal Guardian Check and Edit

1. A contact may only have access to the parent portal if he or she is flagged as a legal guardian. Be sure there is a green check mark in the Legal column after the name of the contact for whom you want to set or reset portal access. If there is not (and if the contact is, indeed, the child's legal guardian), click in that spot and choose Yes to add guardianship for that contact.

2. Click Edit after the name of the contact for whom you want to set or reset portal access.

To Set Access

To Set Access

Scroll down to the Parent Portal area of the screen. If you are setting portal access (i.e., if Enable Portal Access is set to No):

Click Yes next to Enable Portal Access. Note the Access Key that appears.

Please skip the next ("To Reset Access") step and read the Save section.

To Reset Access

To Reset Access

Scroll down to the Parent Portal area of the screen. If you are setting portal access (i.e., if Enable Portal Access is already set to Yes):

1. Click No next to Enable Portal Access.

2. Click Yes to delete portal registration for this contact.

Now click Yes next to Enable Portal Access. Note the new Access Key that appears.

Save

Save

Click Save. Your portal access set or reset is complete.

Remember: A contact may only have access to the parent portal if he or she is flagged as a legal guardian. The "Legal Guardian Check and Edit" section of this lesson provides more details.

Next Steps

Next Steps

You might be interested in viewing other lessons within the "Home Connection Portal" Help manual.